Charney & Associates Inc.

WE ARE highly trained and experienced professional consultants. Our staff and associates are located in most major centres in Canada, the U.S.A., the UK, Israel and South Africa. Our people are knowledgeable, creative, and dedicated to customer satisfaction.

OUR MISSION SAYS IT ALL "Charney & Associates Inc. is a management consulting organization that provides clients with practical solutions to help them achieve greatness."

OUR CLIENTS ARE leaders not followers. They have a restless energy that propels them to constantly challenge everything they do. They strive for perfection, involving people in the challenge. They treat their people as a resource, not an expense and provide ongoing opportunities for growth and learning.

WE CAN HELP YOU . . .

#1. Meet the needs of your customers each time, every time, the first time.

To be a leader, your organization must provide on-time delivery of the best product or service. We can help you

•     Establish a clear mission, that will benefit all your stake holders;
•     Set goals for performance improvement and cost reduction;
•     Establish new management processes that promote continuous improvement;
•     Set up systems for measuring and rewarding individual and team performance;
•     Train your people to worker smarter, not harder.

#2. Use the talents of your people, through total involvement.

We have an enviable reputation for helping clients create a more open, participative work environment. Our clients benefit from a more committed work force; managers spend more time planning and less time in day-to-day activities; and front-line staff becomes more enthusiastic and committed to the corporation, management and the customer. The benefits of genuine participation are measurable - better quality work, higher productivity, reduced waste, rework, scrap, less absenteeism and staff turnover.

#3. Restructure your organization for efficiency and productivity with a customer focus.

Hierarchical organizations were created 2,000 years ago. They have outlived their usefulness. To thrive in the 21st century,  organizations needs to be flatter, organized around processes, emphasizing teamwork, personal growth and a customer focus. This will ensure that client's needs are met better, quicker and at the lowest cost.

We work with leading North American organizations to redesign operations. Our assignments include streamlining of work processes, redesigning reward systems, creating measurement systems and establishing high performance teams.

#4. Evaluate where you are now and where you are going.

We have created a template for successful organizations. With it we will determine your strengths and weaknesses. Then we will help address problems through using the most simple, practical and cost-effective solutions.

#5. Train your people.

We offer effective training that leads to measurable improvements. These programs are customized to meet your needs.

We provide alternative training processes to the conventional classroom format. The Learning Game™ is an individual, self-paced training tool designed to cover subjects and content related to your organization. Our Peer Mentoring System™ is a unique training program that enables people working in groups to facilitate and take responsibility for their own training, covering subjects of their choice, at times convenient to them.

We also design one-on-one Mentoring programs.

Our most frequently offered in-company training includes . . .

 Our workshops are experiential and participative, using modern adult education techniques. While some time is devoted to theory, most time is spent giving participants the chance to learn through practice and feedback.

We regularly conduct keynote speeches for conferences of major corporations.

Participants enjoying the experience of teamwork.

#6. Recruit the best people.

In association with Platz and Associates, we are able to find exceptional employees, not only qualified for the job, but also meet specific challenges facing your organization.

For more information see www.matchpointeps.com

YOU CAN EXPECT . . .

• Understanding. We will understand your business and your challenges. Our experience with over 200 organizations in the public and private sector will enable us to bring a wealth of knowledge to bear on your business.
• Teamwork. We will work with you to solve problems. We will provide the process and direction, and you will ensure implementation and constancy of purpose.
• Frankness. If we believe you are working against your best interests, we will tell you so.
• Accountability. We will meet or exceed your needs. If not, we will fix the problem at our own expense.
• Service. Expect superior service, value and responsiveness.
• Relationships. We develop long-term relationships, based on performance and trust.
• Results. We will produce value-added benefits. The benefits to your customers will be measurable and cost-effective.
• Customization. We will take the time to ensure a perfect fit between our process and materials and your organization and its needs.
  

#7. Create High Performance Teams.

Many years of working with teams in all organizations have given us the capability to diagnose the reasons for poor team performance. We have a variety of strategies to get the team back on track through

• Retreat activities, including Drum Circles, team problem solving, creating a joint vision and mission.
• Coaching of the Leaders.
• Surveys to identify roadblocks.
• Creating a team scorecard that can be used to monitor and promote continuous improvement.
• Sessions using the Meyers-Briggs Type Indicator® to help the team manage differences and value the unique “gifts” of each team member.