Charney & Associates Inc.

WE ARE highly trained and experienced professional consultants. Our staff and associates are located in most major centres in Canada, the U.S.A., the UK, Israel and South Africa. Our people are knowledgeable, creative, and dedicated to customer satisfaction.

OUR MISSION SAYS IT ALL "Charney & Associates Inc. is a management consulting organization that provides clients with practical solutions to help them achieve greatness."

OUR CLIENTS ARE leaders not followers. They have a restless energy that propels them to constantly challenge everything they do. They strive for perfection, involving people in the challenge. They treat their people as a resource, not an expense and provide ongoing opportunities for growth and learning.

Cy meeting Mr. Vikas Singh, President of Crux, India. 

WE CAN HELP YOU . . .

#1. Meet the needs of your customers each time, every time, the first time.

To be a leader, your organization must provide on-time delivery of the best product or service. We can help you

• Establish a clear mission, that will benefit all your stake holders;
• Set goals for performance improvement and cost reduction;
• Establish new management processes that promote continuous improvement;
• Set up systems for measuring and rewarding individual and team performance;
• Train your people to worker smarter, not harder.

#2. Provide on-going Human Resource support.

It's a wonder that most organizations have a Human Resource department to deal with employee-related issues when they treat employees as an expense rather than a resource.  Why else would people be referred to as "billing units" or FTEs (full-time equivalents)?  Any resource can become depleted if not taken care of.

 At Charney & Associates Inc., our professionals can customize a program that can assist you in a part-time capacity to

• Survey the level of staff engagement
• Build a succession plan
• Create a program for the development of high-potentials
• Coach people who, for some reason, are in a "performance slump"
• Resolve conflicts between people or department
• Develop team cohesivenss
• Provide a variety of high-quality training initiatives

#3. Create a talent management program

The Conference Board of Canada suggests that some 40% of all managers will be retiring in the next 10 years.  Accordingly, the pressure is on to develop a new generation of leaders that can seamlessly replace retiring employees or unexpected resignations.

 We can facilitate this process by:

• Creating a succession plan
• Establishing core competencies
• Creating a performance management program
• Identifying high potential candidates
• Creating learning/growth opportunities through effective coaching, mentoring, peer team learning, conventional training and challenging assignments.

#4. Restructure your organization for efficiency and productivity with a customer focus.

Hierarchical organizations were created 2,000 years ago. They have outlived their usefulness. To thrive in the 21st century,  organizations needs to be flatter, organized around processes, emphasizing teamwork, personal growth and a customer focus. This will ensure that client's needs are met better, quicker and at the lowest cost.

We work with leading North American organizations to redesign operations. Our assignments include streamlining of work processes, redesigning reward systems, creating measurement systems and establishing high performance teams.

#5. Evaluate where you are now and where you are going.

We have created a template for successful organizations. With it we will determine your strengths and weaknesses. Then we will help address problems through using the most simple, practical and cost-effective solutions.

#6. Train your people.

We offer effective training that leads to measurable improvements. These programs are customized to meet your needs.

We provide alternative training processes to the conventional classroom format. The Learning Game™ is an individual, self-paced training tool designed to cover subjects and content related to your organization. Our Peer Mentoring System™ is a unique training program that enables people working in groups to facilitate and take responsibility for their own training, covering subjects of their choice, at times convenient to them.

We also design one-on-one Mentoring programs.

Our most frequently offered in-company training includes . . .

 Our workshops are experiential and participative, using modern adult education techniques. While some time is devoted to theory, most time is spent giving participants the chance to learn through practice and feedback.

We regularly conduct keynote speeches for conferences of major corporations.

Participants enjoying the experience of teamwork.

#7. Recruit the best people.

In association with Platz and Associates, we are able to find exceptional employees, not only qualified for the job, but also meet specific challenges facing your organization.

For more information see www.matchpointeps.com

#8. Create High Performance Teams.

Many years of working with teams in all organizations have given us the capability to diagnose the reasons for poor team performance. We have a variety of strategies to get the team back on track through

• Retreat activities, including Drum Circles, team problem solving, creating a joint vision and mission.
• Coaching of the Leaders.
• Surveys to identify roadblocks.
• Creating a team scorecard that can be used to monitor and promote continuous improvement.
• Sessions using the Meyers-Briggs Type Indicator® to help the team manage differences and value the unique “gifts” of each team member.

YOU CAN EXPECT . . .

• Understanding. We will understand your business and your challenges. Our experience with over 200 organizations in the public and private sector will enable us to bring a wealth of knowledge to bear on your business.
• Teamwork. We will work with you to solve problems. We will provide the process and direction, and you will ensure implementation and constancy of purpose.
• Frankness. If we believe you are working against your best interests, we will tell you so.
• Accountability. We will meet or exceed your needs. If not, we will fix the problem at our own expense.
• Service. Expect superior service, value and responsiveness.
• Relationships. We develop long-term relationships, based on performance and trust.
• Results. We will produce value-added benefits. The benefits to your customers will be measurable and cost-effective.
• Customization. We will take the time to ensure a perfect fit between our process and materials and your organization and its needs.